With HMSA's Online Care, Hawaii-licensed doctors are available 24/7, 365 days a year. If you would like an appointment for your dependent, log on, select which dependent the If you receive a copayment notice and believe it’s an error, email The cost will be the same no matter when you connect with a doctor. Your Online Care login is separate from the My Account login. debit card that doesn’t require a PIN. We make it easy to get care online. Please see www.americanwell.com for more information. Your username is your email address. Enrolling in Online Care is easy. Before you start your session, you can agree to let your provider see your HMSA claims history. All rights reserved.CPT copyright 2020 American Medical Association. You must be in Hawaii to use HMSA’s Online Care. Online Care providers are Hawaii licensed and HMSA credentialed. Select your health plan, enter your HMSA subscriber ID number, and click Continue. Read our System Requirements document for more information. The cost of your visit is not based on the length of time. visit is for, and select a provider. HMSA, An Independent Licensee of the Blue Cross American Well provides the hosting and software services for HMSA's Online Care. some medications for pain, sore muscles, and sexual performance. audio or a mobile phone. HMSA's Online Care Provider Training Webinar - 3/19/2020 How to Join. Complete your profile. primary care, specialty care, or behavioral health. HMSA is committed to shaping a healthier future for the people of Hawaii. They include minors enrolled in a QUEST Integration, Affordable Care Act plan, and others. Yes. Please note that certain minors under the age of 18 are not eligible to use Online Care. You need high-speed internet access and a computer that can send video and Email HOCinfo@hmsa.com or call 1-866-939-6013 toll-free. No. You don’t have to be an HMSA Please see www.americanwell.com for more information. with internet access, talk to your doctor about other telehealth options. They can diagnose conditions and prescribe medication when necessary. Yes. Coordinating dental care with primary care and/or treating physicians can help improve the oral and total health of your patients. can help you learn about your bill, make payments, check on a claim, or start a new plan. Amwell® is an independent company providing hosting and software services for HMSA’s Online Care platform on behalf of HMSA. This applies to HMSA Connected Care. If you’re an HMSA member and you don’t have a computer or a mobile phone Simply log in … However, you can use Online Care to talk to a provider if you have It's easy, secure and affordable. Please see www.americanwell.com for more information. American Well is an independent company. This will help you get the appropriate medical care. Whether you are a resident of Hawaii or just visiting the Islands, HMSA’s Online Care Mobile App makes it even easier to connect to a Hawaii-licensed, HMSA-credentialed provider anytime, anywhere within the state of Hawaii. Effective January 1, 2013, physician information from HMSA’s Primary Care Pay-for-Quality Program (from July 1, 2011, through June 30, 2012) is available on hmsa.com. No, you can’t. Online Care is available to everyone in Hawaii. Who can use HMSA’s Online Care? They can diagnose conditions and prescribe medication when necessary. You can speak to physicians, specialists, and behavioral health care professionals on Online Care. This allows you to print or email the primary subscriber’s Online Care account. They can create an account on Log on to your Online Care account and click If you’re an HMSA member, email Depending on your health plan, you may be charged a copayment. Online Care can only be used while you’re in Hawaii. Questions? 4. 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