early, you won’t be charged for the visit. They can create an account on You’ll need to set up a unique username and password for your Online Care account. However, you can use Online Care to talk to a provider if you have some medications for pain, sore muscles, and sexual performance. Our representatives can help you learn about your bill, make payments, check on a claim, or start a new plan. If you use Online Care for COVID-19 issues, you won’t be charged a copayment. Your Online Care provider can prescribe you medications except controlled substances and You need high-speed internet access and a computer that can send video and They can diagnose conditions and prescribe medication when necessary. This allows you to print or email Landmark is separate from HMSA. No. audio or a mobile phone. Online Care is available all day, every day of the year. primary care, specialty care, or behavioral health. If you would like an appointment for your dependent, log on, select which dependent the Summary of Important Legal Information You are entering the member login section of the hmsa.com website. Start planning for your health care now. Log on to your Online Care account and click Your Online Care login is separate from the My Account login.Select your health plan, enter your HMSA subscriber ID number, and click Continue. No, you can’t. Please enable browser cookies and refresh your internet browser to access My Account. We'll guide you through the process. This applies to The Hawai‘i Medical Service Association (HMSA) encourages members to take their medical needs online and sign up for telehealth services With the current order by the state and city to “Stay at Home/Work from Home” due to the COVID-19 outbreak, HMSA and its network of 36 independent and locally operated Blue Cross and Blue Shield companies has expanded coverage for telehealth services. Depending on your health plan, you may be charged a copayment. concerns or questions about COVID-19. If you receive a copayment notice and believe it’s an error, email With HMSA’s Online Care®, you can talk with a doctor 24/7, 365 days a year without leaving home. You can allow providers to see your health information. debit card that doesn’t require a PIN. Hawaii Medical Service Association (HMSA) - Blue Cross Blue Shield of HawaiiIf you’re having a medical emergency, call 911 or go to an emergency room. Select your health plan, enter your HMSA subscriber ID number, and click Continue. Landmark supports HMSA’s therapy benefits. visit is for, and select a provider. However, you may To check if your minor is eligible to use Online Care, call us at Amwell® is an independent company providing hosting and software services for HMSA’s Online Care platform on behalf of HMSA. Enter the information exactly as it appears on your HMSA membership card.Enter your email address and create a password. Please see www.americanwell.com for more information. Search for HMSA’s Online Care in the Apple or Android app store. HMSA, An Independent Licensee of the Blue Cross Download and open the free app. With HMSA's Online Care, Hawaii-licensed doctors are available 24/7, 365 days a year. member to use Online Care. Click Sign Up and enter your information as it appears on your HMSA membership card. The cost for Online Care is between $0 to $15 depending on your health plan. If you’re an HMSA member and you don’t have a computer or a mobile phone Take control of your health care by getting answers to your questions from someone who knows. The only exception is for American Well is an independent company. Take control of your health care by getting answers to your questions from someone who knows. American Well is an independent company. Simply log in to get started© 2007-2020 American Well Corporation. Yes. can help you learn about your bill, make payments, check on a claim, or start a new plan. HMSA Neighborhood Centers. The cost of your visit is not based on the length of time. You don’t have to be an HMSA You can pay using an American Express, Visa, MasterCard, or Discover credit card or a Visit It's easy, secure and affordable. To change your username: Our representatives However, you must be 18 years or older to enroll. Please see www.americanwell.com for more information. You can search for a provider by name or specialty type that includes medical care, American Well provides the hosting and software services for HMSA's Online Care. Read our System Requirements document for more information. Online Care providers are Hawaii licensed and HMSA credentialed. Your username is your email address. No. If you still can’t find it, Worry-free travel Get covered in all 50 states and nearly 200 countries and territories, courtesy of Blue Cross Blue Shield Global Core. National Imaging Associates works with HMSA to provide radiology services to HMSA members. Please see www.americanwell.com for more information.